ActivityTimeline Help Center

Issue Card Customisation

The Issue Card Appearance settings allow ActivityTimeline administrators to configure which information is displayed on Jira issue cards in the Planner.

To open an issue card on the Planner, click once on the issue item. The issue card will appear with the configured fields and details.

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This configuration helps administrators control which issue information is visible directly from the Planner, so users can quickly review important task details without opening the issue in Jira.

Configuring Issue Card Appearance

To configure issue card appearance, go to:

Configuration → Issues → Issue Card Appearance

On this page, administrators can define which fields should be displayed on the issue card.

You can also add up to six Jira custom fields to be shown on the issue card. These fields can provide additional task-specific information that is important for planning.

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Example

For example, you can select a Customer field from the dropdown.

After this field is added, the customer name will be displayed on the issue card when a user clicks the issue on the Planner timeline or in the Issue Panel.

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