The Advanced Settings page allows ActivityTimeline administrators to configure system-level settings, synchronization limits, Jira permission handling, and custom functionality.
To access this page, go to:
Configuration → Advanced Settings
These settings should be updated carefully, as they may affect issue visibility, synchronization performance, workload calculations, and overall application behavior.
System Notification Message
The System Notification Message field allows administrators to display a message to all users when they open ActivityTimeline.
For example, you can use this message to notify users that ActivityTimeline will be unavailable during a planned maintenance window.
Reuse Jira Permissions per Project
This setting defines whether ActivityTimeline should reuse Jira Project Permissions in addition to built-in ActivityTimeline user roles.
When enabled, ActivityTimeline checks whether the logged-in user has access to a Jira project before displaying related issues and project data.
Possible values:
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Checked — Jira Project Permissions and ActivityTimeline user roles are both used to filter visible issues, projects, and teams.
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Unchecked — only ActivityTimeline user roles are used to filter visible issues and teams.
Default value: Checked
This setting is recommended for most organizations because it helps keep ActivityTimeline visibility aligned with Jira project access.
Reuse Jira Permissions per Issue
This setting defines whether ActivityTimeline should reuse Jira issue-level permissions in addition to built-in ActivityTimeline user roles.
When enabled, ActivityTimeline checks Jira issue permissions for each logged-in user.
Possible values:
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Checked — Jira Issue Permissions and ActivityTimeline user roles are both used to filter visible issues, projects, and teams.
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Unchecked — only ActivityTimeline user roles are used to filter visible issues and teams.
Default value: Unchecked
Enabling this setting may decrease dashboard performance because ActivityTimeline needs to perform additional permission checks.
Decimal Delimiter Symbol
This setting defines which decimal delimiter should be used for estimate and worklog hour values.
It is important to configure this correctly so Jira can properly read and process estimate and worklog values.
Recommended values:
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Decimal Point — commonly used for English and Chinese locales.
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Decimal Comma — commonly used for German, Spanish, French, Italian, and similar locales.
Default value: Decimal Point
Allow Team Leads to Manage Users in Their Teams
This setting defines whether users with the Team Lead or Power Team Lead role can add or remove users from the teams they manage.
Possible values:
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Yes — Team Leads and Power Team Leads can add or remove users from their managed teams.
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No — Team Leads and Power Team Leads cannot manage team membership.
Default value: No
Use this setting carefully. If enabled, Team Leads may be able to add users to their teams and, as a result, gain visibility into those users’ schedules and worklogs within the managed team context.
Custom Functionality
The Custom Functionality field is used to enable specific ActivityTimeline features that are not turned on by default.
These values are provided by the ActivityTimeline support team when needed for a specific use case. Multiple values can be separated by coma.
Default value: 0
We do not recommend changing this field unless instructed by the ActivityTimeline support team. Incorrect values may affect application behavior.
Number of Issues to Load from Jira
This setting defines the maximum number of Jira issues ActivityTimeline should retrieve during Setup Wizard synchronization.
Default value: 10,000
Recommended maximum: 100,000
If you have just started a trial and some Jira issues are missing in ActivityTimeline, you may need to increase this limit and run synchronization again.
Maximum Issues for Budget Calculation
This setting defines the maximum number of issues that can be included in a single Budget scope calculation in the Finances module.
If the limit is exceeded, calculation results may be truncated.
Default value: 5,000
Recommended maximum: 10,000
Number of Worklogs to Load from Jira
This setting defines the maximum number of worklogs ActivityTimeline should synchronize from Jira.
Default value: 30,000
Recommended maximum: 100,000
If your organization has a large amount of historical worklog data, you may need to increase this value before running a full worklog synchronization.
Maximum Number of Worklogs for Timesheet Report
This setting defines the maximum number of worklogs ActivityTimeline retrieves from the database for a single Timesheet report in the Track view.
Default value: 15,000
Maximum value: 50,000
If a Timesheet report contains more worklogs than the configured limit, the report may not include all matching records.
Synchronize Issues and Worklogs Updated Within This Period
This setting defines how far back ActivityTimeline should synchronize issues and worklogs based on their last modified date.
Issues and worklogs that were last modified earlier than the configured period will not be synchronized.
Default value: 12 months
This setting is useful for limiting synchronization scope and improving performance, especially in large Jira instances. If you need to import older historical data, increase this value before running synchronization.
Amount of Issues to Load per Request
This setting defines how many issues ActivityTimeline should load in each request to the server during synchronization.
Default value: 1,000
In most cases, this value should not be changed unless recommended by the ActivityTimeline support team.
Issue ID in Jira
This is a system property used by ActivityTimeline.
Default value: 10011 or the value detected for your Jira instance.
This setting should not be changed manually.
Unresolved Resolution ID
This setting defines an additional Jira resolution status ID that should be treated as unresolved by ActivityTimeline.
Jira issues with this resolution ID will appear in the left Issue Panel in addition to all unresolved issues.
Default value: Empty
Use this setting only if your Jira workflow has a specific resolution configuration that requires additional handling in ActivityTimeline.
Important Notes
Advanced Settings can affect synchronization, issue visibility, reporting limits, permission behavior, and performance. Before changing synchronization limits, Jira permission settings, or custom functionality values, we recommend contacting the ActivityTimeline support team.
If you have just started a trial and cannot find some issues in ActivityTimeline, review the following settings first:
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Number of Issues to Load from Jira
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Number of Worklogs to Load from Jira
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Synchronize Issues and Worklogs Updated Within This Period
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Project activation under Configuration → Projects
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Jira permissions for the affected projects
For more details, please refer to the related documentation page: