A Workload Scheme is a work schedule that defines working days and available hours for those days. It can be assigned to an individual user or to a group of users.
Workload Schemes are useful when users work different schedules, for example, part-time employees, contractors, or teams located in different countries with different working days or working hours.
Please note that each user can have only one active Workload Scheme. This scheme determines the user’s available capacity during the week.
Assigning Workload Schemes Through Jira Groups
The most efficient way to assign users to a Workload Scheme is by associating the scheme with a Jira group.
When a Workload Scheme is associated with a Jira group, all users from that group receive the selected scheme automatically.
This approach is especially useful for larger organizations or distributed teams where different groups of users follow different work schedules.
For example, you can create separate Jira groups for users working in different countries or regions and assign a relevant Workload Scheme to each group.
How to Associate a Workload Scheme with a Jira Group
To assign a Workload Scheme through Jira groups:
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Create a Jira group, or use an existing one.
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Add users who should follow the same work schedule to this Jira group.
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Go to ActivityTimeline Configuration → Users → Workload Schemes.
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Click Create New Workload Scheme.
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Define the working days and available hours for this scheme.
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Go to ActivityTimeline Configuration → Users → Groups.
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Associate the Workload Scheme with the required Jira group.
After the mapping is configured, all users from the selected Jira group will be assigned to the Workload Scheme. Their available capacity will be calculated according to the working days and hours defined in the scheme.
If a user is a member of several groups that are assigned to different workload schemes, the workload scheme that has been applied the latest to that user will be used by the system to determine that user’s available capacity.
Assigning an Individual Workload Scheme
You can also assign a Workload Scheme directly to an individual user, even if the user’s Jira group is not associated with that scheme.
To assign a Workload Scheme to an individual user:
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Go to Configuration → Users.
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Find the required user.
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Click Manage next to the user’s profile.
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Select the required Workload Scheme from the dropdown.
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Save the changes.
This option is useful when a specific user has a unique schedule that differs from the rest of their team or Jira group.
We recommend checking our documentation on how to use Jira groups to manage your ActivityTimeline at scale easily.