Creating a Custom Event
To create a custom event to a user’s timeline, use one of the following options:
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Click an empty cell on the user’s timeline.
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Click a cell that already contains scheduled tasks or events.
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Click the New Task button in the top-right corner of the Planner.
In the Create New Item dialog, select the required event type and fill in the event details.
Depending on the selected event type, you may be able to define additional information, such as duration, description, recurrence, linked Jira issue, or other event-specific settings.
How Events Affect Workload and Available Capacity
ActivityTimeline automatically updates workload and availability indicators based on the events scheduled on a user’s timeline.
For example, if a full-day Day Off event is added for Monday, the user’s available capacity for that day is reduced. As a result, the workload indicator is recalculated to reflect that the user is not available for work on Monday.
Depending on the scheduled tasks, estimates, and workload calculation settings, remaining work may be redistributed across the user’s other available working days.
This helps managers immediately see how vacations, sick leaves, days off, bookings, and other events affect the user’s capacity and schedule.
Unscheduling or Deleting a Custom Event
To remove a custom event from the Planner, drag and drop the event from the timeline to the Unschedule box.
For Jira issues, this action usually removes the issue from the timeline and places it back into the unscheduled area.
For ActivityTimeline custom events, this action deletes the event from the timeline.
Managing Event Types
Administrators can manage available event types, customize their appearance, and configure additional event settings.
Learn more: Custom Event Types , Issues and Events Configuration , Issue & Event Appearance