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ActivityTimeline Help Center

Main

ActivityTimeline

Basic Concepts

Basic Concepts: Resources & Teams
Basic Concepts: Personal & Team Timelines
Basic Concepts: Jira Tasks & Local Events
Basic Concepts: Workload, Capacity & Worklogs

Admin Quick Start Guide

Create Your First Team
Assign Users to Roles, Positions and Skills

Map Custom Fields

Video Example: How to map Start/End dates from Jira to ActivityTimeline?
Handling Jira Context Limitations for Field Mapping

Assign Jira Tasks & Custom Events
Workload Calculation Algorithm
Time Tracking Modes and Workload
How does conversion from Story points into Hours work?
Use sprint start/end dates to automatically show issues on the calendar
ActivityTimeline as Time tracking provider in Jira

User Quick Start Guide

Quick Start Guide For Manager
Quick Start Guide For Employee

High-Level Overview

Planner
Workspace
Timesheets

Reports

Charts in ActivityTimeline

Administrator Guide

Team Management

Classic Team Administration
Functional Team Administration
Import Team from Jira Groups
Import Jira Teams
Team Leads
Holidays Schemes

User Management

User Roles and Permissions
Jira Groups Management in ActivityTimeline
Skills and Proficiency Levels
User Positions
Resources (Non-Jira Users) in ActivityTimeline
Personal Capacity (Involvement) Management
Workload Schemes
Vacation Management
Bulk Mode & Refresh Users

Project Management

Project Synchronisation
Setup a project team

Configure Story Points Conversion into Hours

Video Example: How to convert Story Points into Hours to see workload in ActivityTimeline?

Issues and Events

Issue & Event Appearance
Custom Styles
Issue Card Customisation
New Custom Event Types
Worklog Categories
Maintenance Page

Configuration Settings

Timeline Panel Settings

Workload Indicator Configurations

Daily Estimate
Video Example: Time Tracking modes in ActivityTimeline
Video Example: Difference between Balance & Liquid workload calculation modes

Jira Integration Page

Automatically display tickets based on Sprint Start/End dates

Video Example: How to use Start/End dates of the Jira Sprint to automatically show tasks in ActivityTimeline?

ActivityTimeline Team Field for Jira

Timesheet Config

Worklog Attributes in ActivityTimeline
Worklog Settings for Calendar & Booking Events

Timesheet Approval Settings
AT REST API
Advanced Settings
Setup Wizard
Dark Mode in ActivityTimeline

3rd Party Integrations

Integration with Tempo Timesheets (Cloud)

How to enable logging work on behalf of other users (Tempo integration)

How to integrate Plans (Advanced Roadmaps) for Jira with ActivityTimeline?

How to integrate Advanced Roadmaps & ActivityTimeline - Video

Synchronization

Refresh Projects
Refresh Issues
Refresh Users
Refresh Worklogs
Refresh Boards & Sprints
Synchronize all

User Guide

Planner - Capacity Planning

Planning Period, Units and Compact Mode

Users & Teams in Planner

User Information on the Planner

Workload Indicator

Daily Estimate Concept
Individual Indicator Modes

Operations with Jira Issues in ActivityTimeline

Jira Issue Card in ActivityTimeline: Quick Actions
Create Jira Issue from ActivityTimeline
Issue Scheduling Through Drag-N-Drop
Split Jira Issues
Bulk Reschedule
Advanced Auto Issue Scheduling
Color Tickets on Timeline
Issue Dependency

Issues Panel on Planner

Applying Filters - Issue Panel
Issues Grouping - Issue Panel
Issues Sorting - Issue Panel
Search Issues - Issue Panel
Extra tab

Custom Events in ActivityTimeline

Create and Manage Custom Events
Clone Custom Events
Booking Event Type
Split Booking

Placeholder Event Type

Placeholder with no JIRA Issue Associated

Overtime Event Type
Time Off Management (Holidays, Vacations, Sick Leaves, Days Off)

Team Panel

Team Panel Workload Modes

Milestones & Sprints on Milestone Panel

Milestone Event Type

Timeline Filter
Aggregated View
Overdue or Expired Tickets Indicator
Saved Dashboards

Individual Workspace

Log Work in Workspace
Track and Manage Worklogs in Workspace

Track. Timesheets

Progress Timesheets
Timeline Timesheets
Detailed Timesheets
Jira Filter in Timesheets

Reports & Analytics

New Report Generation Workflow (v11.0+)

Resource Reports and Charts

Resource Utilization Forecast
Project Resources Forecast
Team Utilization Forecast
Detailed Worklog Report
Team Capacity Chart
Team Utilization Pie Chart
Position Availability Report
Person Availability Report
Team Availability Report
Skill / Level Availability Report
Skill Availability Report

Project Reports and Charts

Planned vs Actual Report
Project Progress Report
Planned vs Actual Chart

Leave & Event Reports

Leave Report
Timeline Report
Vacations Report

Bookmark Reports
ActivityTimeline Reports as Jira Gadgets / Widgets

Integration with External Calendars

Integrating with Google Calendar - Export & Import
Integrating with Outlook Calendar - Export & Import
Integrating with Apple iCal - Export

Help Menu

Release Notes

What’s New in ActivityTimeline Cloud
Release Notes v12.5
Release Notes v12.4
Release Notes v12.3
Release Notes v12.2
Release Notes v12.1
Release Notes v12.0
Release Notes v11.9
Release Notes v11.8
Release Notes v11.7
Release Notes v11.6
Release Notes v11.5
Release Notes v11.4
Release Notes v11.3
Release Notes v11.2
Release Notes v11.1
Release Notes v11.0
Release Notes v10.9
Release Notes v10.8
Release Notes v10.7
Release Notes v10.6
Release Notes v10.5
Release Notes v10.4
Release Notes v10.3
Release Notes v10.2
Release Notes v10.1
Release Notes v10.0
Release Notes v9.9
Release Notes v9.8
Release Notes v9.7

Release Notes v9.6

Track Module Update: The Ultimate User Guide

Release Notes v9.5
Release Notes v9.4
Release Notes v9.3
Release Notes v9.2
Release Notes v9.1
Release Notes v9.0

Release Notes v8.4

Welcome to Saved Dashboards

Release Notes v3.7
Release Notes v8.3
Release Notes v8.2
Release Notes v8.1
Release Notes v8.0
Release Notes v7.6
Release Notes v7.5
Release Notes v7.4
Release Notes v7.3
Release Notes v7.2
Release Notes v7.1

Release Notes v7.0

Migration Guide for ActivityTimeline v7.0

Release Notes v6.2
Release Notes v6.1
Release Notes v6.0
Release Notes v5.5
Release Notes v5.4
Release Notes v5.3
Release Notes v5.2
Release Notes v5.1
Release Notes v5.0
Release Notes v4.5
Release Notes v4.4
Release Notes v4.3
Release Notes v4.2.1
Release Notes v4.2
Release Notes v4.1
Release Notes v4.0
Release Notes v3.9
Release Notes v3.8
Release Notes v3.6
Release Notes v3.5
Release Notes v3.1
Release Notes v3.0
Release Notes v2.8
Release Notes v2.7
Release Notes v2.6
Release Notes v2.5
Release Notes v2.0
Release Notes v1.0

Customer Q & A

Customer Q & A - PLAN. Main Dashboard
Customer Q & A - PLAN. Issue Panel & Filters
Customer Q & A - PLAN. Custom events
Customer Q & A - WORK. My Workspace
Customer Q & A - TRACK. Team Timesheets
Customer Q & A - REPORT. Analytics
Customer Q & A - User Management
Customer Q & A - Team Management
Customer Q & A - Project Management

Customer Q & A - Administration & Configuration

Troubleshooting Page for Data Center Version
How to Fix 3rd party cookies (Invalid Session) error
How to setup 'Start/End dates for Jira Team-Managed Projects (formerly known as next-gen projects)' inside ActivityTimeline
How to setup 'Story Points Estimate' field for Jira Team-Managed Projects (formerly known as next-gen projects) inside ActivityTimeline
How to setup 'Original Estimate' and 'Time Tracking' fields for Jira Team-Managed (formerly known as next-gen) Projects inside ActivityTimeline
How to help support team to resolve your problem faster?
Increasing memory for ActivityTimeline Service on a large Jira Server/DC instance
ActivityTimeline with 3rd party SSO add-ons
ActivityTimeline on Jira Server/DC that is running on Java 11
ActivityTimeline app on Jira DC behind a Proxy server
Inter-node communication in ActivityTimeline for Jira Data Center
Maintenance Guide of ActivityTimeline Server/DC

Customer Q & A - REST API
Customer Q & A - Security

Customer Q & A - Legacy Version Setup

NGNIX Configuration
Database Switch
Restore Administrator Access

Customer Q & A - Licensing and Purchase

ActivityTimeline Cloud vs. Server/Data Center Feature comparison
Migration of ActivityTimeline from Jira Server/DC to Jira Cloud
Support Packages

Miscellaneous

License Management
REST API
Certified Professional Course

Try it free
Blog
Contact Us

Main

Basic Concepts

Basic Concepts: Resources & Teams
Basic Concepts: Personal & Team Timelines
Basic Concepts: Jira Tasks & Local Events
Basic Concepts: Workload, Capacity & Worklogs

Admin Quick Start Guide

Create Your First Team
Assign Users to Roles, Positions and Skills

Map Custom Fields

Video Example: How to map Start/End dates from Jira to ActivityTimeline?
Handling Jira Context Limitations for Field Mapping

Assign Jira Tasks & Custom Events
Workload Calculation Algorithm
Time Tracking Modes and Workload
How does conversion from Story points into Hours work?
Use sprint start/end dates to automatically show issues on the calendar
ActivityTimeline as Time tracking provider in Jira

User Quick Start Guide

Quick Start Guide For Manager
Quick Start Guide For Employee

High-Level Overview

Planner
Workspace
Timesheets

Reports

Charts in ActivityTimeline

Administrator Guide

Team Management

Classic Team Administration
Functional Team Administration
Import Team from Jira Groups
Import Jira Teams
Team Leads
Holidays Schemes

User Management

User Roles and Permissions
Jira Groups Management in ActivityTimeline
Skills and Proficiency Levels
User Positions
Resources (Non-Jira Users) in ActivityTimeline
Personal Capacity (Involvement) Management
Workload Schemes
Vacation Management
Bulk Mode & Refresh Users

Project Management

Project Synchronisation
Setup a project team

Configure Story Points Conversion into Hours

Video Example: How to convert Story Points into Hours to see workload in ActivityTimeline?

Issues and Events

Issue & Event Appearance
Custom Styles
Issue Card Customisation
New Custom Event Types
Worklog Categories
Maintenance Page

Configuration Settings

Timeline Panel Settings

Workload Indicator Configurations

Daily Estimate
Video Example: Time Tracking modes in ActivityTimeline
Video Example: Difference between Balance & Liquid workload calculation modes

Jira Integration Page

Automatically display tickets based on Sprint Start/End dates

Video Example: How to use Start/End dates of the Jira Sprint to automatically show tasks in ActivityTimeline?

ActivityTimeline Team Field for Jira

Timesheet Config

Worklog Attributes in ActivityTimeline
Worklog Settings for Calendar & Booking Events

Timesheet Approval Settings
AT REST API
Advanced Settings
Setup Wizard
Dark Mode in ActivityTimeline

3rd Party Integrations

Integration with Tempo Timesheets (Cloud)

How to enable logging work on behalf of other users (Tempo integration)

How to integrate Plans (Advanced Roadmaps) for Jira with ActivityTimeline?

How to integrate Advanced Roadmaps & ActivityTimeline - Video

Synchronization

Refresh Projects
Refresh Issues
Refresh Users
Refresh Worklogs
Refresh Boards & Sprints
Synchronize all

User Guide

Planner - Capacity Planning

Planning Period, Units and Compact Mode

Users & Teams in Planner

User Information on the Planner

Workload Indicator

Daily Estimate Concept
Individual Indicator Modes

Operations with Jira Issues in ActivityTimeline

Jira Issue Card in ActivityTimeline: Quick Actions
Create Jira Issue from ActivityTimeline
Issue Scheduling Through Drag-N-Drop
Split Jira Issues
Bulk Reschedule
Advanced Auto Issue Scheduling
Color Tickets on Timeline
Issue Dependency

Issues Panel on Planner

Applying Filters - Issue Panel
Issues Grouping - Issue Panel
Issues Sorting - Issue Panel
Search Issues - Issue Panel
Extra tab

Custom Events in ActivityTimeline

Create and Manage Custom Events
Clone Custom Events
Booking Event Type
Split Booking

Placeholder Event Type

Placeholder with no JIRA Issue Associated

Overtime Event Type
Time Off Management (Holidays, Vacations, Sick Leaves, Days Off)

Team Panel

Team Panel Workload Modes

Milestones & Sprints on Milestone Panel

Milestone Event Type

Timeline Filter
Aggregated View
Overdue or Expired Tickets Indicator
Saved Dashboards

Individual Workspace

Log Work in Workspace
Track and Manage Worklogs in Workspace

Track. Timesheets

Progress Timesheets
Timeline Timesheets
Detailed Timesheets
Jira Filter in Timesheets

Reports & Analytics

New Report Generation Workflow (v11.0+)

Resource Reports and Charts

Resource Utilization Forecast
Project Resources Forecast
Team Utilization Forecast
Detailed Worklog Report
Team Capacity Chart
Team Utilization Pie Chart
Position Availability Report
Person Availability Report
Team Availability Report
Skill / Level Availability Report
Skill Availability Report

Project Reports and Charts

Planned vs Actual Report
Project Progress Report
Planned vs Actual Chart

Leave & Event Reports

Leave Report
Timeline Report
Vacations Report

Bookmark Reports
ActivityTimeline Reports as Jira Gadgets / Widgets

Integration with External Calendars

Integrating with Google Calendar - Export & Import
Integrating with Outlook Calendar - Export & Import
Integrating with Apple iCal - Export

Help Menu

Release Notes

What’s New in ActivityTimeline Cloud
Release Notes v12.5
Release Notes v12.4
Release Notes v12.3
Release Notes v12.2
Release Notes v12.1
Release Notes v12.0
Release Notes v11.9
Release Notes v11.8
Release Notes v11.7
Release Notes v11.6
Release Notes v11.5
Release Notes v11.4
Release Notes v11.3
Release Notes v11.2
Release Notes v11.1
Release Notes v11.0
Release Notes v10.9
Release Notes v10.8
Release Notes v10.7
Release Notes v10.6
Release Notes v10.5
Release Notes v10.4
Release Notes v10.3
Release Notes v10.2
Release Notes v10.1
Release Notes v10.0
Release Notes v9.9
Release Notes v9.8
Release Notes v9.7

Release Notes v9.6

Track Module Update: The Ultimate User Guide

Release Notes v9.5
Release Notes v9.4
Release Notes v9.3
Release Notes v9.2
Release Notes v9.1
Release Notes v9.0

Release Notes v8.4

Welcome to Saved Dashboards

Release Notes v3.7
Release Notes v8.3
Release Notes v8.2
Release Notes v8.1
Release Notes v8.0
Release Notes v7.6
Release Notes v7.5
Release Notes v7.4
Release Notes v7.3
Release Notes v7.2
Release Notes v7.1

Release Notes v7.0

Migration Guide for ActivityTimeline v7.0

Release Notes v6.2
Release Notes v6.1
Release Notes v6.0
Release Notes v5.5
Release Notes v5.4
Release Notes v5.3
Release Notes v5.2
Release Notes v5.1
Release Notes v5.0
Release Notes v4.5
Release Notes v4.4
Release Notes v4.3
Release Notes v4.2.1
Release Notes v4.2
Release Notes v4.1
Release Notes v4.0
Release Notes v3.9
Release Notes v3.8
Release Notes v3.6
Release Notes v3.5
Release Notes v3.1
Release Notes v3.0
Release Notes v2.8
Release Notes v2.7
Release Notes v2.6
Release Notes v2.5
Release Notes v2.0
Release Notes v1.0

Customer Q & A

Customer Q & A - PLAN. Main Dashboard
Customer Q & A - PLAN. Issue Panel & Filters
Customer Q & A - PLAN. Custom events
Customer Q & A - WORK. My Workspace
Customer Q & A - TRACK. Team Timesheets
Customer Q & A - REPORT. Analytics
Customer Q & A - User Management
Customer Q & A - Team Management
Customer Q & A - Project Management

Customer Q & A - Administration & Configuration

Troubleshooting Page for Data Center Version
How to Fix 3rd party cookies (Invalid Session) error
How to setup 'Start/End dates for Jira Team-Managed Projects (formerly known as next-gen projects)' inside ActivityTimeline
How to setup 'Story Points Estimate' field for Jira Team-Managed Projects (formerly known as next-gen projects) inside ActivityTimeline
How to setup 'Original Estimate' and 'Time Tracking' fields for Jira Team-Managed (formerly known as next-gen) Projects inside ActivityTimeline
How to help support team to resolve your problem faster?
Increasing memory for ActivityTimeline Service on a large Jira Server/DC instance
ActivityTimeline with 3rd party SSO add-ons
ActivityTimeline on Jira Server/DC that is running on Java 11
ActivityTimeline app on Jira DC behind a Proxy server
Inter-node communication in ActivityTimeline for Jira Data Center
Maintenance Guide of ActivityTimeline Server/DC

Customer Q & A - REST API
Customer Q & A - Security

Customer Q & A - Legacy Version Setup

NGNIX Configuration
Database Switch
Restore Administrator Access

Customer Q & A - Licensing and Purchase

ActivityTimeline Cloud vs. Server/Data Center Feature comparison
Migration of ActivityTimeline from Jira Server/DC to Jira Cloud
Support Packages

Miscellaneous

License Management
REST API
Certified Professional Course

Breadcrumbs

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Miscellaneous

Various miscellaneous pages, instructions and cases.

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REST API
Certified Professional Course

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