ActivityTimeline Help Center

Cost/Billing Rate Hierarchy

To handle real-world financial complexity, ActivityTimeline uses a strict priority system when calculating the cost or revenue of a specific worklog.

The system always looks for the most specific rate available on the date the work was logged, following this order:

  1. Category Rate (Highest Priority): A rate assigned to a specific type of work (e.g., "Development" or "Urgent Support"). This overrides all other rates, including user-specific rates.

  2. User Rate (Medium Priority): A specific rate assigned to an individual team member (e.g., "Senior Developer vs. Junior Developer"). This overrides the Default Budget Rate.

  3. Default Budget Rate (Lowest Priority): The fallback rate applied if no Category or User rate exists for that specific worklog.

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