Customer Q & A - Administration & Configuration
Does ActivityTimeline support other working days other than Mon-Fri?
Yes, it is possible to change which days should be considered as working by the system, for this go to ActivityTimeline Configuration → Workload Indicator → Change ‘Work days’ configuration:
Will ActivityTimeline work for people in different time zones?
Yes, ActivityTimeline is configured to properly work for people in all time zones, regardless of the location of Jira Server and users' configuration. However, is also possible to configure different Timezone Shifts to allow larger flexibility in timezone management. If you need assistance with the timezone, please, contact our support team at support@reliex.com.
Can I integrate ActivityTimeline with Outlook or Google Calendar?
Yes, it is possible to integrate ActivityTimeline with your Outlook, and Google Calendar. While Outlook integration works as export only, Google Calendar integration supports both export and import of events:
Integrating with Google Calendar - Export & Import
Integrating with Outlook Calendar - Export
I deleted the issue in Jira, but I can still see it on in ActivityTimeline?
First of all, you can try to press on ‘Refresh’ button to load the latest updates from Jira.
If it did not help, you can go to Configuration → Synchronization → Refresh issues → Detect & Remove deleted issues:
First of all, you can try to press on ‘Refresh’ button to load the latest updates from Jira.
If it did not help, you can go to Configuration → Synchronization → Refresh issues → Detect & Remove deleted issues:
In case the automatic 'Detect & Remove Deleted Issues' function didn't work, you can still remove such issues manually in Configuration → Issues → Maintenance:
How do I configure ActivityTimeline to use story points instead of hours?
It is possible to use ActivityTimeline with story points instead of hours for estimation, however, for system to properly calculate workload indicator and reports, story points must be converted into hours.
This can be done on per project basis, meaning you can have different story point values in different projects. For this you need to configure a conversion factor in Configuration → Projects → Click ‘Manage’ near the project:
