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Customer Q & A - Team Management

How do I create teams?

There are 2 types of teams in ActivityTimeline: Classic & Functional teams
Classic team is created manually by adding users to the team. To create a classic team go to ActivityTimeline Configuration → Teams → Create a new team → Manually add users to the new and click on ‘Create’:

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Functional team is created automatically based on users' skills or positions. The system will group users into a teams based on a specified skillset or position, so you first need to make sure that your users have associated skills or positions:

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Then you can go to ActivityTimeline Configuration → Teams → Functional teams → Create a new team → Choose a criteria that the team will be based upon:

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Can the resources be shared across several teams?

Yes, you can add the same person to several teams, and tasks from both teams will appear on the user’s timeline.

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How can I create project teams?

In ActivityTimeline it is possible to create project teams. This means that the system will search for all people who are associated with a certain Jira project and will create a new team with them. This can be done in ActivityTimeline Configuration → Projects → Click on ‘Create’ near the project:

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